Technology

What is Search Engine Optimization (SEO)?

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Search Engine Optimization

Search engines strive to deliver results that best serve their users, which they do by assessing pages based on factors like authority, reputation and expertise as well as technical requirements and best practices. Start your SEO efforts off right by performing extensive keyword research, then create high-quality content that answers questions for your audience and … Read more

Why Email Support Is an Important Part of Customer Support Strategy?

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Why Email Support Is an Important Part of Customer Support Strategy

Email support services provide customers with a convenient means of reaching out and communicating with brands on their terms. Unlike phone or chat support, email allows the customer to pause and resume conversations as desired. Documenting communications allows companies to easily track and address repeating concerns, helping build consumer trust for their brand. What Are … Read more